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DIALCONTACTS TERMS OF SERVICE

Effective date: 25 May 2018
If you reside outside the European Union (EU), European Economic Area and Switzerland (“Europe”), You are entering into these Terms of Service with Arkroot LLP. If you reside in Europe the applicable terms are available here.
Arkroot LLP (“Dialcontacts” or “we”) offers users (“Users” or “You”) global directory services transacted through various software applications and services, including but not limited to the “Dialcontacts” application. These Terms of Service and the Dialcontacts Privacy Policy (the “Terms”) will govern Your use of Dialcontacts’s software applications, websites, web service API, tools or other services and features provided by Dialcontacts from time to time (collectively “Services”). By accessing or using any of the Services, You agree to be bound by these Terms. By using the Dialcontacts application You confirm that You are a resident of the country outside Europe to which the international dialing code of the phone number that you have registered for access to our Services belongs. Where other third party services are made available as part of our Services, then the respective third party terms of service and privacy policy shall apply to any such use by You. If You are registering with
Certain features of the Services may be subject to additional guidelines, terms or rules, which will be posted in or on the Services in connection with such features. All such additional terms, guidelines and rules are incorporated by reference into these Terms.

1. PERSONAL INFORMATION

We are firmly committed to the security and protection of personal information of our Users and the Services. The Dialcontacts Privacy Policy describes how we collect, use, share and process personal information and You acknowledge and agree that Dialcontacts may collect, use, share and process personal information as described therein.

2. GRANT OF RIGHTS

Dialcontacts grants You a personal, non-exclusive, non-transferable and limited right to use the Services for Your own personal, non-commercial use. You are not allowed to use the Dialcontacts Services on any device that You do not own or control. You may not copy, decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the Dialcontacts software applications, any updates, or any part thereof (except as and only to the extent any foregoing restriction is prohibited by applicable law or to the extent expressly permitted by these Terms or may be permitted by the licensing terms governing use of any open source components included in the Dialcontacts software applications).
You are not granted any right to use Dialcontacts’s name, trademarks or other commercial symbols. All rights not expressly granted to You under these Terms shall be retained by Dialcontacts.

3. SUPPORT

Dialcontacts strives to provide adequate and efficient technical support, upgrades and updates for the Services. Dialcontacts shall, however, not be under any obligation to provide support or maintenance for the Services under these Terms and reserves the right to limit or discontinue the support, upgrades and updates provided from time to time.

4. USER OBLIGATIONS AND RESTRICTIONS

ou guarantee that any information and other content, such as Your profile information, that You may share with Dialcontacts as a User of the Services (together “Content”), to the best of Your knowledge, is correct, not in violation of applicable law, will not corrupt or disrupt the Services, and that you have the right to share the Content with Dialcontacts in order for Dialcontacts to provide the Services and share the Content with other Users.
Scraping of any information contained in the Services, by use of automated systems or software to extract data, including any Content and any third party information accessible via the Services, is strictly prohibited.
You may not use the Services or the Content in any way, which is illegal, harmful, or may be considered offensive by Dialcontacts, other Users or third parties. You agree not to exploit the Services or the Content in any unauthorized way whatsoever, including but not limited to, trespassing or burdening network capacity. You further agree not to use our Services or Content in any manner to harass, abuse, stalk, threaten, defame or otherwise infringe or violate the rights of any other party, and You acknowledge and agree that Dialcontacts is not in any way responsible for any such use by You, nor for any harassing, threatening, defamatory, offensive or illegal messages or transmissions that You may receive as a result of using the Services. Notwithstanding any other remedies available to Dialcontacts, You agree that Dialcontacts may suspend or terminate Your use of the Services without notice if You use the Services or the Content in any prohibited manner, and that such use will be deemed a material breach of these Terms.
You may not use or otherwise export or re-export the Services except as authorized by United States law and the laws of the jurisdiction in which the Services were obtained. In particular, but without limitation, the Services may not be exported, re-exported or otherwise made available (a) into any country or region embargoed by the U.S. Government, or (b) to anyone on the U.S. Treasury Department's Specially Designated Nationals List or the U.S. Department of Commerce Denied Persons List or Entity List. By using the Services, you represent and warrant that you are not located in any such country or on any such list. If You obtain access to any subscription based Services in breach of these Terms, we reserve the right to cancel such subscription without any refund of fees in accordance with applicable law.

5. PROPRIETARY RIGHTS

The Services are protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. Dialcontacts and its licensors shall retain ownership in and to the Services and to all related intellectual property rights, including without limitation copyrights, trademarks, trade names, database rights and patents. You are granted only a limited right to use the Services subject to these Terms and no intellectual property rights are or will deemed to be transferred or licensed to You except as contemplated herein.

6. THIRD PARTY CONTENT

The Services may contain links to external content provided by third party websites and services. Such third party content, websites and services may be subject to the respective third party terms and conditions and Dialcontacts will not be liable for any such third party content, websites or services.

7. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DIALCONTACTS MAKES NO WARRANTY OR REPRESENTATION, EITHER EXPRESS OR IMPLIED WITH RESPECT TO THE SERVICES, THEIR QUALITY, PERFORMANCE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS. THE SERVICES ARE PROVIDED “AS IS” AND YOU AGREE THAT THE SERVICES ARE USED AT YOUR OWN RISK.
You understand and acknowledge that the Services may be unavailable from time to time and that Dialcontacts will not be liable for Your inability to use the Services for whatever reason.
Dialcontacts makes no warranty or representation that the Services are available for use in any particular location. To the extent You choose to access and use the Services, You do so at Your own initiative and are responsible for compliance with any applicable laws in connection with such access and use of the Services.

8. LIMITATION OF LIABILITY

Dialcontacts shall have no liability for any information stored or processed within the Services, including the costs of recovering such information. Your only right or remedy with respect to any problems or dissatisfaction with the Services, is to uninstall the Dialcontacts applications and cease to use the Services.
DIALCONTACTS SHALL NOT BE LIABLE FOR THE VALIDITY, RELIABILITY OR CORRECTNESS OF THE CONTENT AND INFORMATION PROVIDED THROUGH AND IN CONNECTION WITH USE OF THE SERVICES. ANY USE OF THE CONTENT AND INFORMATION OBTAINED THROUGH THE USE OF THE SERVICES SHALL BE AT YOUR OWN DISCRETION AND RISK.
Nothing in these Terms shall limit or exclude our liability for any liability that mandatorily cannot be limited or excluded by law, including any rights You may have as a consumer under mandatory consumer law.

9. TERMINATION

Your right to use the Services continues until these Terms are terminated. Dialcontacts may terminate the Terms and Your use of the Services at any time with thirty (30) days’ advance notice. You may terminate the Terms at any time by uninstalling the Dialcontacts applications and ceasing the use of the Services. These Terms will automatically terminate if You fail to comply with them. Upon any termination, You agree to cease using the Services. Upon termination by You, or by Dialcontacts due to Your breach of these Terms, You will not be refunded any license fees or other prepaid fees, if any.
Provisions of sections Disclaimer of Warranties, Limitation of Liability, Termination and Governing Law shall survive any termination of these Terms.

10. ASSIGNMENT

Dialcontacts reserves the right, at its own discretion, to freely assign and transfer the rights and obligations under these Terms to any third party.

11. ADDITIONAL TERMS AND CHANGES

As Dialcontacts provides global Services, additional Terms of Services may apply to Users in certain jurisdictions and will in such cases be made available in appendices and incorporated hereto.
Dialcontacts may change the Services at any time, such as by adding or removing features or discontinuing the Services. Dialcontacts also reserves the right to modify these Terms at any time by providing revised Terms to the User or by publishing the revised Terms within the Services. In case of material changes, the User shall always be notified thereof and provided the option to immediately terminate the Services. The revised Terms shall become effective upon such publishing or notification to the User. You will always find the latest version of these Terms at Terms & Conditions. Any continued use by You of the Services following publication or notification of revised Terms shall constitute Your acceptance to the revised Terms.

12. GOVERNING LAW

These Terms shall be governed and construed in accordance with the laws of India. You agree that any legal action or proceedings may be brought exclusively in the competent courts/tribunals having jurisdiction in New Delhi, India and both Dialcontacts and You irrevocably submit to the jurisdiction of such courts/tribunals.

DIALCONTACTS TERMS OF SERVICE

Last updated: 1 April 2023
If you reside in the European Union, European Economic Area, the UK and Switzerland (“Europe”), You are entering into these Terms of Service with Arkroot LLP. If you reside outside Europe the applicable terms are available here.
Arkroot LLP(“Dialcontacts” or “we”) offers users (“Users” or “You”) global directory services transacted through various software applications and services, including but not limited to the “DialContacts” application. These Terms of Service and the Dialcontacts Privacy Policy (the “Terms”) will govern Your use of Dialcontacts software applications, websites, web service API, tools or other services and features provided by Dial contacts from time to time (collectively “Services”).
By accessing or using any of the Services, You agree to be bound by these Terms. If you do not agree to these Terms, you must not create an Account. By using the Dialcontacts application You confirm that You are a resident of the country in Europe to which the international dialing code of the phone number that you have registered for access to our Services belongs. Where other third party services are made available as part of our Services, then the respective third party terms of service and privacy policy shall apply to any such use by You.
Dialcontacts offers multiple products for consumers and administrators. Consumers can access contact details of individuals in an organization. The administrator can add or remove users from the app, ensuring that only authorized personnel have access to the contact information stored within it.
Certain features of the Services may be subject to additional guidelines, terms or rules, which will be posted in or on the Services in connection with such features. All such additional terms, guidelines and rules are incorporated by reference into these Terms.

1. PERSONAL INFORMATION

2. GRANT OF RIGHTS

3. SUPPORT

4. USER OBLIGATIONS AND RESTRICTIONS

You guarantee that any information and other content, such as Your profile information, that You may share with Dialcontacts as a User of the Services (together “Content”), to the best of Your knowledge, is correct, not in violation of applicable law, will not corrupt or disrupt the Services, and that you have the right to share the Content with Dialcontacts in order for Dialcontacts to provide the Services and share the Content with other Users.
Scraping of any information contained in the Services, by use of automated systems or software to extract data, including any Content and any third party information accessible via the Services, is strictly prohibited.
You may not use the Services or the Content in any way, which is illegal, harmful, or may be considered offensive by Dialcontacts, other Users or third parties. You agree not to exploit the Services or the Content in any unauthorized way whatsoever, including but not limited to, trespassing or burdening network capacity. You further agree not to use our Services or Content in any manner to harass, abuse, stalk, threaten, defame or otherwise infringe or violate the rights of any other party, and You acknowledge and agree that Dialcontacts is not in any way responsible for any such use by You, nor for any harassing, threatening, defamatory, offensive or illegal messages or transmissions that You may receive as a result of using the Services. Notwithstanding any other remedies available to Dialcontacts, You agree that Dialcontacts may suspend or terminate Your use of the Services without notice if You use the Services or the Content in any prohibited manner, and that such use will be deemed a material breach of these Terms.
You may not use or otherwise export or re-export the Services except as authorized by United States law and the laws of the jurisdiction in which the Services were obtained. In particular, but without limitation, the Services may not be exported, re-exported or otherwise made available (a) into any country or region embargoed by the U.S. Government, or (b) to anyone on the U.S. Treasury Department's Specially Designated Nationals List or the U.S. Department of Commerce Denied Persons List or Entity List. By using the Services, you represent and warrant that you are not located in any such country or on any such list. If You obtain access to any subscription based Services in breach of these Terms, we reserve the right to cancel such subscription without any refund of fees in accordance with applicable law.

5. PROPRIETARY RIGHTS

The Services are protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. Dialcontacts and its licensors shall retain ownership in and to the Services and to all related intellectual property rights, including without limitation copyrights, trademarks, trade names, logos, database rights, patents and other intellectual or industrial property rights held and used by Dialcontacts as well as those presented in the Dialcontacts application (including titles, graphics, icons, scripts, source codes etc.). You are granted only a limited right to use the Services subject to these Terms and no intellectual property rights are or will be deemed to be transferred or licensed to You except as contemplated herein.

6. THIRD PARTY CONTENT

7. AVAILABILITY OF OUR SERVICES

We work hard to keep our Services fully operational and to provide you with the best experience. However, the availability of our Services may change from time to time. We will have no liability to You for Your inability to use our Services in connection with the actions of third parties and events beyond our reasonable control such as events in nature and other force majeure events. For example, when You access our platform through mobile devices, we will be dependent on the interoperability of our platform with various third-party operating systems (particularly Android and Apple’s iOS). Our Services may be impeded to effectively operate due to certain technical restrictions introduced by such operating systems.

8. LIMITATION OF LIABILITY

In particular, and without limitation, Dialcontacts shall have no liability for any information stored or processed within the Services, including the costs of recovering such information. Your only right or remedy with respect to any problems or dissatisfaction with the Services, is to uninstall the Dialcontacts applications and cease to use the Services.
DIALCONTACTS MAKES NO WARRANTY OR REPRESENTATION, EITHER EXPRESS OR IMPLIED WITH RESPECT TO THE SERVICES, THEIR QUALITY, PERFORMANCE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS. DIALCONTACTS SHALL NOT BE LIABLE FOR THE VALIDITY, RELIABILITY OR CORRECTNESS OF THE CONTENT AND INFORMATION PROVIDED THROUGH AND IN CONNECTION WITH USE OF THE SERVICES. ANY USE OF THE CONTENT AND INFORMATION OBTAINED THROUGH THE USE OF THE SERVICES SHALL BE AT YOUR OWN DISCRETION AND RISK.

9. TERMINATION

10. ASSIGNMENT

Dialcontacts reserves the right, at its own discretion, to freely assign and transfer the rights and obligations under these Terms to any third party.

11. ADDITIONAL TERMS AND CHANGES

As Dialcontacts provides global Services, additional Terms of Services may apply to Users in certain jurisdictions and will in such cases be made available in appendices and incorporated hereto.
Dialcontacts may change the Services at any time, such as by adding or removing features or discontinuing the Services. Dialcontacts also reserves the right to modify these Terms at any time by providing revised Terms to the User or by publishing the revised Terms within the Services. In case of material changes, the User shall always be notified thereof and provided the option to immediately terminate the Services. The revised Terms shall become effective upon such publishing or notification to the User. You will always find the latest version of these Terms at https://www.truecaller.com/terms-of-service#eu. Any continued use by You of the Services following publication or notification of revised Terms shall constitute Your acceptance to the revised Terms.

12. THIRD PARTY DISTRIBUTION CHANNELS

Our Services may be made available through downloading the application on the Apple App Store, the Google Play Store or other distribution channels (“Distribution Channels”). If you obtain “Dialcontacts” application through a Distribution Channel, you may be subject to additional terms of the Distribution Channel. If you have downloaded “Dialcontacts” application from App Store of Apple Inc or if you are using the “Dialcontacts” application on an iOS device, you acknowledge that you have read, understood, and agree to the Exhibit B to Schedule 1 of the following Apple Developer Program License Agreement:
https://developer.apple.com/support/downloads/terms/apple-developer-program/Apple-Developer-Program-License-Agreement-20220606-English.pdf

13. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by the laws of Sweden and any disputes arising out of or in connection with these Terms may be brought before Swedish courts. Alternatively, you can use the alternative dispute resolution process provided by the Swedish National Board for Consumer Disputes (Allmänna Reklamationsnämnden). Please also note that disputes may be submitted for online resolution to the European Commission Online Dispute Resolution platform.

14. CONTACT

If you have any questions concerning our Services or these Terms, please contact our Customer Support team by visiting the Support section of our website. You may also contact us at admin@dialcontacts.com.